{"id":4283,"date":"2022-06-30T11:25:23","date_gmt":"2022-06-30T02:25:23","guid":{"rendered":"https:\/\/businesscall.jp\/info\/?p=4283"},"modified":"2022-08-10T13:54:54","modified_gmt":"2022-08-10T04:54:54","slug":"%e9%a1%a7%e5%ae%a2%e7%ae%a1%e7%90%86%e3%82%b7%e3%82%b9%e3%83%86%e3%83%a0crm%e5%b0%8e%e5%85%a5%e3%81%ab%e3%81%8b%e3%81%8b%e3%82%8b%e8%b2%bb%e7%94%a8%e7%9b%b8%e5%a0%b4%e3%81%af%ef%bc%9f%e3%81%8a","status":"publish","type":"post","link":"https:\/\/businesscall.jp\/info\/archives\/4283","title":{"rendered":"\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u5c0e\u5165\u306b\u304b\u304b\u308b\u8cbb\u7528\u76f8\u5834\u306f\uff1f\u304a\u3059\u3059\u3081\u306e\u9078\u3073\u65b9\u30fb\u696d\u52d9\u52b9\u7387\u5316\u306b\u7e4b\u304c\u308b\u305d\u306e\u4ed6\u306e\u30b5\u30fc\u30d3\u30b9\u3082\u4f75\u305b\u3066\u7d39\u4ecb\uff01"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img 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href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%A8%E5%96%B6%E6%A5%AD%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0SFA%E3%81%AE%E9%81%95%E3%81%84\" title=\"\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u3068\u55b6\u696d\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(SFA)\u306e\u9055\u3044\">\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u3068\u55b6\u696d\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(SFA)\u306e\u9055\u3044<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#BtoB%E3%81%A8BtoC%E4%BC%81%E6%A5%AD%E3%81%AE%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%AE%E9%81%B8%E3%81%B3%E6%96%B9\" 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title=\"\u30c7\u30e1\u30ea\u30c3\u30c8\">\u30c7\u30e1\u30ea\u30c3\u30c8<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#%E7%84%A1%E6%96%99%E3%82%BD%E3%83%95%E3%83%88%E3%81%AF%E3%81%82%E3%82%8B%EF%BC%9F%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%AE%E6%96%99%E9%87%91%E7%9B%B8%E5%A0%B4\" title=\"\u7121\u6599\u30bd\u30d5\u30c8\u306f\u3042\u308b\uff1f\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u6599\u91d1\u76f8\u5834\">\u7121\u6599\u30bd\u30d5\u30c8\u306f\u3042\u308b\uff1f\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u6599\u91d1\u76f8\u5834<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89%E5%9E%8B%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%AE%E6%96%99%E9%87%91%E7%9B%B8%E5%A0%B4\" title=\"\u30af\u30e9\u30a6\u30c9\u578b\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u6599\u91d1\u76f8\u5834\">\u30af\u30e9\u30a6\u30c9\u578b\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u6599\u91d1\u76f8\u5834<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#%E3%82%AA%E3%83%B3%E3%83%97%E3%83%AC%E3%83%9F%E3%82%B9%E5%9E%8B%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%AE%E6%96%99%E9%87%91%E7%9B%B8%E5%A0%B4\" 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href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%AE%E5%B0%8E%E5%85%A5%E3%81%AB%E5%90%91%E3%81%8B%E3%81%AA%E3%81%84%E4%BC%81%E6%A5%AD%E3%81%AE%E7%89%B9%E5%BE%B4\" title=\"\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u5c0e\u5165\u306b\u5411\u304b\u306a\u3044\u4f01\u696d\u306e\u7279\u5fb4\">\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u5c0e\u5165\u306b\u5411\u304b\u306a\u3044\u4f01\u696d\u306e\u7279\u5fb4<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#%E7%A4%BE%E5%86%85%E3%81%AB%E3%82%B5%E3%83%9D%E3%83%BC%E3%83%88%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%8C%E3%81%AA%E3%81%84\" 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href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#%E6%A5%AD%E5%8B%99%E3%81%8C%E6%B8%9B%E3%82%8B%E3%81%A0%E3%81%91%E3%81%A7%E8%B2%BB%E7%94%A8%E5%AF%BE%E5%8A%B9%E6%9E%9C%E3%81%8C%E8%A6%8B%E8%BE%BC%E3%82%81%E3%81%AA%E3%81%84\" title=\"\u696d\u52d9\u304c\u6e1b\u308b\u3060\u3051\u3067\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u898b\u8fbc\u3081\u306a\u3044\">\u696d\u52d9\u304c\u6e1b\u308b\u3060\u3051\u3067\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u898b\u8fbc\u3081\u306a\u3044<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E4%BB%A5%E5%A4%96%E3%81%A7%E6%A5%AD%E5%8B%99%E5%8A%B9%E7%8E%87%E5%8C%96%E3%82%92%E5%9B%B3%E3%82%8C%E3%82%8B%E6%96%B9%E6%B3%953%E9%81%B8\" title=\"\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u4ee5\u5916\u3067\u696d\u52d9\u52b9\u7387\u5316\u3092\u56f3\u308c\u308b\u65b9\u6cd53\u9078\">\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u4ee5\u5916\u3067\u696d\u52d9\u52b9\u7387\u5316\u3092\u56f3\u308c\u308b\u65b9\u6cd53\u9078<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#%E2%91%A0%EF%BC%9A%E3%82%BF%E3%82%B9%E3%82%AF%E7%AE%A1%E7%90%86%E3%83%84%E3%83%BC%E3%83%AB%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B\" title=\"\u2460\uff1a\u30bf\u30b9\u30af\u7ba1\u7406\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\">\u2460\uff1a\u30bf\u30b9\u30af\u7ba1\u7406\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#%E2%91%A1%EF%BC%9ARPA%E3%83%84%E3%83%BC%E3%83%AB%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B\" title=\"\u2461\uff1aRPA\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\">\u2461\uff1aRPA\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#%E2%91%A2%EF%BC%9A%E9%9B%BB%E8%A9%B1%E4%BB%A3%E8%A1%8C%E3%82%B5%E3%83%BC%E3%83%93%E3%82%B9%E3%81%AB%E4%BE%9D%E9%A0%BC%E3%81%99%E3%82%8B\" title=\"\u2462\uff1a\u96fb\u8a71\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u306b\u4f9d\u983c\u3059\u308b\">\u2462\uff1a\u96fb\u8a71\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u306b\u4f9d\u983c\u3059\u308b<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/businesscall.jp\/info\/archives\/4283\/#%E3%81%BE%E3%81%A8%E3%82%81\" title=\"\u307e\u3068\u3081\">\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%A8%E3%81%AF%EF%BC%9F%E3%81%9D%E3%81%AE%E6%A9%9F%E8%83%BD%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6\"><\/span>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u3068\u306f\uff1f\u305d\u306e\u6a5f\u80fd\u306b\u3064\u3044\u3066<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306f\u3001\u9867\u5ba2\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u3072\u3068\u3064\u306b\u307e\u3068\u3081\u3066\u7ba1\u7406\u3067\u304d\u308b\u3082\u306e\u3067\u3059\u3002\u9867\u5ba2\u306e<span class=\"marker-under\">\u6307\u540d\u3001\u4f1a\u793e\u540d\u3001\u9023\u7d61\u5148\u3001\u55b6\u696d\u3067\u5171\u6709\u3057\u305f\u3044\u5185\u5bb9\u3084\u55b6\u696d\u62c5\u5f53\u8005<\/span>\u304c\u3069\u306e\u3088\u3046\u306a\u6848\u4ef6\u3067\u304b\u304b\u308f\u308a\u304c\u3042\u308b\u306e\u304b\u306a\u3069\u69d8\u3005\u306a\u60c5\u5831\u3092\u3072\u3068\u3064\u306b\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002<br><br>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3067\u9867\u5ba2\u3092\u691c\u7d22\u3059\u308c\u3070\u3001\u9867\u5ba2\u3054\u3068\u306b\u95a2\u9023\u3059\u308b\u30c7\u30fc\u30bf\u3092\u307e\u3068\u3081\u3066\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u696d\u52d9\u52b9\u7387\u5316\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%A8%E5%96%B6%E6%A5%AD%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0SFA%E3%81%AE%E9%81%95%E3%81%84\"><\/span>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u3068\u55b6\u696d\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(SFA)\u306e\u9055\u3044<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u3068\u55b6\u696d\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08SFA\uff09\u306b\u306f\u3069\u306e\u3088\u3046\u306a\u9055\u3044\u304c\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u7570\u306a\u308b\u70b9\u306f\u3001<span class=\"marker-under\">\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306f\u9867\u5ba2\u7ba1\u7406\u306b\u7279\u5316\u3057\u3066\u3044\u3066\u3001\u55b6\u696d\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306f\u55b6\u696d\u652f\u63f4\u306b\u7279\u5316\u3057\u3066\u3044\u308b<\/span>\u30c4\u30fc\u30eb\u3067\u3042\u308b\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002<br><br>\u55b6\u696d\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u3001\u55b6\u696d\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u53d6\u308a\u51fa\u3057\u305f\u3082\u306e\u3068\u3082\u8a00\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<table>\n\t<tr>\n\t\t<th>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0<\/td>\n\t\t<td>\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u3002\u65e2\u5b58\u5ba2\u3084\u898b\u8fbc\u307f\u5ba2\u306e\u7ba1\u7406\u3001\u9867\u5ba2\u306b\u95a2\u3059\u308b\u8cc7\u6599\u3084\u60c5\u5831\u5168\u822c\u306a\u3069<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<th>\u55b6\u696d\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0<\/th>\n\t\t<td>\u55b6\u696d\u6d3b\u52d5\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u3002\u5546\u8ac7\u3084\u58f2\u4e0a\u4e88\u6e2c\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306e\u6d3b\u52d5\u72b6\u6cc1\u3001\u898b\u7a4d\u306e\u4f5c\u6210\u306a\u3069<\/td>\n\t<\/tr>\n<\/table>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"BtoB%E3%81%A8BtoC%E4%BC%81%E6%A5%AD%E3%81%AE%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%AE%E9%81%B8%E3%81%B3%E6%96%B9\"><\/span>BtoB\u3068BtoC\u4f01\u696d\u306e\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u9078\u3073\u65b9<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u5834\u5408\u3001\u81ea\u793e\u306b\u5408\u308f\u305b\u3066\u5c0e\u5165\u3059\u308b\u30c4\u30fc\u30eb\u3092\u9078\u3070\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002\u3053\u3053\u3067\u9078\u3073\u65b9\u3068\u3057\u3066\u6291\u3048\u3066\u304a\u304d\u305f\u3044\u306e\u304c\u3001<span class=\"marker-under\">BtoB\u3068BtoC\u3067\u306f\u7570\u306a\u308b\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u304c\u5fc5\u8981<\/span>\u306b\u306a\u308b\u3068\u3044\u3046\u70b9\u3067\u3059\u3002\u305d\u308c\u305e\u308c\u3069\u306e\u3088\u3046\u306a\u9055\u3044\u304c\u3042\u308b\u306e\u304b\u307e\u3068\u3081\u3066\u304a\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"BtoB%E3%81%AE%E5%A0%B4%E5%90%88\"><\/span>BtoB\u306e\u5834\u5408<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>BtoB\u306e\u5834\u5408\u3001\u4f01\u696d\u9593\u3067\u53d6\u5f15\u304c\u884c\u308f\u308c\u3066\u3044\u307e\u3059\u3002\u4f01\u696d\u306e\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u3068\u306a\u308b\u305f\u3081\u3001\u3072\u3068\u3064\u306e\u4f01\u696d\u3067\u3082\u62c5\u5f53\u8005\u304c\u8907\u6570\u3044\u3066\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u7169\u96d1\u5316\u3057\u3084\u3059\u3044\u3067\u3059\u3002\u307e\u305f\u3001\u5546\u8ac7\u958b\u59cb\u304b\u3089\u6210\u7d04\u307e\u3067\u306e\u6642\u9593\u3082\u3084\u3084\u9577\u304f\u306a\u308a\u307e\u3059\u3002<br><br>\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u3044\u3066\u3044\u304f\u305f\u3081\u306b\u3082\u3001\u9867\u5ba2\u7ba1\u7406\u306f\u91cd\u8981\u3067\u3059\u3002<span class=\"marker-under\">\u57fa\u672c\u60c5\u5831\u3060\u3051\u3067\u306a\u304f\u3001\u904e\u53bb\u306e\u53d6\u5f15\u3084\u904e\u53bb\u306e\u63d0\u6848\u5185\u5bb9\u306a\u3069\u69d8\u3005\u306a\u60c5\u5831\u3092\u95a2\u9023\u3065\u3051<\/span>\u3055\u305b\u3066\u304a\u304b\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002<br><br>\u62c5\u5f53\u8005\u304c\u5909\u308f\u3063\u305f\u5f8c\u3082\u30b9\u30e0\u30fc\u30ba\u306b\u3084\u308a\u53d6\u308a\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u591a\u304f\u306e\u60c5\u5831\u3092\u95a2\u9023\u3065\u3051\u3055\u305b\u308b\u3053\u3068\u304c\u53ef\u80fd\u306a\u30b7\u30b9\u30c6\u30e0\u3092\u9078\u3093\u3067\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"BtoC%E3%81%AE%E5%A0%B4%E5%90%88\"><\/span>BtoC\u306e\u5834\u5408<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u500b\u4eba\u3068\u4f01\u696d\u304c\u3084\u308a\u53d6\u308a\u3059\u308bBtoC\u306e\u5834\u5408\u306e\u5834\u5408\u306f\u3001\u4e00\u822c\u6d88\u8cbb\u8005\u304c\u9867\u5ba2\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001<span class=\"marker-under\">\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092PR<\/span>\u3057\u3066\u3044\u304b\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002<br><br>\u307e\u305f\u30af\u30ec\u30fc\u30e0\u304c\u767a\u751f\u3057\u305f\u969b\u3082\u3001\u5185\u5bb9\u3092\u3057\u3063\u304b\u308a\u628a\u63e1\u3057\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u7d99\u7d9a\u3057\u3066\u4f7f\u3063\u3066\u3082\u3089\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306a\u30b5\u30dd\u30fc\u30c8\u3082\u5fc5\u8981\u3068\u306a\u3063\u3066\u304d\u307e\u3059\u3002\u9867\u5ba2\u306e\u8cfc\u8cb7\u8a18\u9332\u3084\u884c\u52d5\u30c7\u30fc\u30bf\u3092\u84c4\u7a4d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u30c4\u30fc\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<table>\n\t<tr>\n\t\t<th><\/th>\n\t\t<th>BtoB\u306e\u5834\u5408<\/th>\n\t\t<th>BtoC\u306e\u5834\u5408<\/th>\n\t<\/tr>\n\t<tr>\n\t\t<td>\u9867\u5ba2<\/td>\n\t\t<td>\u4f01\u696d<\/td>\n\t\t<td>\u500b\u4eba<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\u95a2\u4fc2\u671f\u9593\u3068\u95a2\u4fc2\u6027<\/td>\n\t\t<td>\u9577\u671f\u7684\u3067\u6df1\u3044<\/td>\n\t\t<td>\u77ed\u671f\u7684\u3067\u6d45\u3044<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\u8ca9\u58f2\u30b5\u30a4\u30af\u30eb<\/td>\n\t\t<td>\u9577\u3044<\/td>\n\t\t<td>\u77ed\u3044<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\u5546\u8ac7\u671f\u9593<\/td>\n\t\t<td>\u9577\u3044<\/td>\n\t\t<td>\u77ed\u3044<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\u9867\u5ba2\u7ba1\u7406<\/td>\n\t\t<td>\u6f0f\u308c\u306a\u304f\u7ba1\u7406\u304c\u5fc5\u8981<\/td>\n\t\t<td>\u3088\u308a\u91cd\u8981\u306a\u5185\u5bb9\u306b\u7d5e\u308a\u52b9\u7387\u3088\u304f\u7ba1\u7406<\/td>\n\t<\/tr>\n<\/table>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88%E3%83%BB%E3%83%87%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3069\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u306e\u304b\u307e\u3068\u3081\u3066\u304a\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4>\u30af\u30e9\u30a6\u30c9\u3092\u5229\u7528\u3059\u308c\u3070\u60c5\u5831\u5171\u6709\u304c\u7c21\u5358\u306b\u3067\u304d\u308b<\/h4>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306f\u3001<span class=\"marker-under\">\u30af\u30e9\u30a6\u30c9\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u60c5\u5831\u5171\u6709\u304c\u7c21\u5358<\/span>\u306b\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3084\u30bf\u30d6\u30ec\u30c3\u30c8\u7aef\u672b\u304b\u3089\u3082\u60c5\u5831\u3092\u78ba\u8a8d\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3092\u9078\u3076\u3053\u3068\u3067\u3001\u5916\u51fa\u5148\u3084\u5728\u5b85\u30ef\u30fc\u30af\u3001\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u6642\u3067\u3082\u60c5\u5831\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h4>\u9867\u5ba2\u60c5\u5831\u3092\u4e8b\u696d\u306b\u6d3b\u7528\u3057\u3084\u3059\u304f\u306a\u308b<\/h4>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u60c5\u5831\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3082\u3057\u3063\u304b\u308a\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<br><br>\u305d\u306e\u305f\u3081\u3001\u6b21\u306f\u3069\u306e\u9867\u5ba2\u306b\u3069\u306e\u3088\u3046\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3059\u308c\u3070\u826f\u3044\u306e\u304b\u3068\u3044\u3046\u3053\u3068\u304c\u628a\u63e1\u3067\u304d\u3001\u4e8b\u696d\u306b\u6d3b\u7528\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u512a\u826f\u9867\u5ba2\u3082\u3072\u3068\u76ee\u3067\u78ba\u8a8d\u3067\u304d\u308b\u305f\u3081\u3001<span class=\"marker-under\">\u9867\u5ba2\u5225\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u65b9\u6cd5\u3092\u5909\u3048\u3066\u3044\u304f\u3053\u3068\u3082\u53ef\u80fd<\/span>\u306b\u306a\u308a\u3001\u58f2\u4e0a\u62e1\u5927\u306b\u7e4b\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"%E3%83%87%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>\u30c7\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4>\u5c0e\u5165\u30b3\u30b9\u30c8\u3084\u7dad\u6301\u8cbb\u304c\u304b\u304b\u308b<\/h4>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u306b\u306f\u307e\u3068\u307e\u3063\u305f\u8cbb\u7528\u304c\u304b\u304b\u308a\u307e\u3059\u3002\u521d\u671f\u8cbb\u7528\u3060\u3051\u3067\u306a\u304f\u3001<span class=\"marker-under\">\u6bce\u6708\u306e\u5229\u7528\u6599\u3084\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u8cbb<\/span>\u3082\u767a\u751f\u3059\u308b\u305f\u3081\u3001\u7dad\u6301\u8cbb\u304c\u304b\u304b\u3063\u3066\u3057\u307e\u3046\u70b9\u306f\u30c7\u30e1\u30ea\u30c3\u30c8\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4>PDCA\u3092\u610f\u8b58\u3057\u305f\u904b\u7528\u306e\u624b\u9593\u304c\u304b\u304b\u308b<\/h4>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3057\u305f\u304b\u3089\u3068\u3044\u3063\u3066\u3001<span class=\"marker-under\">\u3059\u3050\u306b\u6210\u679c\u3092\u51fa\u305b\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/span>\u9577\u671f\u7684\u306a\u8996\u70b9\u3067\u898b\u3066\u5c0e\u5165\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u52b9\u679c\u6e2c\u5b9a\u3082\u5fc5\u8981\u3067\u3059\u3002<br><br>\u305d\u3057\u3066PDCA\u30b5\u30a4\u30af\u30eb\u3092\u610f\u8b58\u3057\u3066\u904b\u7528\u3057\u3066\u3044\u304b\u306a\u3051\u308c\u3070\u3001\u5c0e\u5165\u3057\u3066\u3082\u6d3b\u7528\u3067\u304d\u3066\u3044\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u306b\u3082\u306a\u308a\u304b\u306d\u306a\u3044\u305f\u3081\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002\u3053\u306e\u3088\u3046\u306b\u5c0e\u5165\u3057\u305f\u3089\u7d42\u308f\u308a\u3067\u306f\u306a\u304f\u3001\u904b\u7528\u306e\u624b\u9593\u304c\u304b\u304b\u3063\u3066\u3057\u307e\u3046\u3068\u3044\u3046\u70b9\u306f\u30c7\u30e1\u30ea\u30c3\u30c8\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"%E7%84%A1%E6%96%99%E3%82%BD%E3%83%95%E3%83%88%E3%81%AF%E3%81%82%E3%82%8B%EF%BC%9F%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%AE%E6%96%99%E9%87%91%E7%9B%B8%E5%A0%B4\"><\/span>\u7121\u6599\u30bd\u30d5\u30c8\u306f\u3042\u308b\uff1f\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u6599\u91d1\u76f8\u5834<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u3092\u5c0e\u5165\u3059\u308b\u5834\u5408\u3001\u7121\u6599\u3067\u5229\u7528\u3067\u304d\u308b\u30c4\u30fc\u30eb\u306f\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u307e\u305f\u5229\u7528\u6599\u91d1\u306e\u76f8\u5834\u3082\u6c17\u306b\u306a\u308b\u70b9\u3067\u3059\u3002\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u6599\u91d1\u76f8\u5834\u306b\u3064\u3044\u3066\u307e\u3068\u3081\u3066\u304a\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89%E5%9E%8B%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%AE%E6%96%99%E9%87%91%E7%9B%B8%E5%A0%B4\"><\/span>\u30af\u30e9\u30a6\u30c9\u578b\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u6599\u91d1\u76f8\u5834<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9\u578b\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u5834\u5408\u3001\u521d\u671f\u8cbb\u7528\u306f\u7121\u6599\u304b\u30895\u4e07\u5186\u307b\u3069\u3067\u898b\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002\u30af\u30e9\u30a6\u30c9\u578b\u306f\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u4e0a\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u304b\u3089\u3001<span class=\"marker-under\">\u6599\u91d1\u306f\u6bd4\u8f03\u7684\u30ea\u30fc\u30ba\u30ca\u30d6\u30eb<\/span>\u3067\u3059\u3002<br><br>\u6708\u984d\u5229\u7528\u6599\u306b\u95a2\u3057\u3066\u306f\u30011\u30e6\u30fc\u30b6\u30fc\u3042\u305f\u308a\u306e\u6599\u91d1\u3068\u306a\u308b\u3053\u3068\u304c\u591a\u304f\u3001500\u5186\u304b\u30891,000\u5186\u307b\u3069\u304b\u304b\u308a\u307e\u3059\u3002\u4eba\u6570\u304c\u591a\u3044\u4f01\u696d\u306e\u5834\u5408\u306f\u3001\u6bce\u6708\u306e\u5229\u7528\u6599\u91d1\u304c\u9ad8\u304f\u306a\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%B3%E3%83%97%E3%83%AC%E3%83%9F%E3%82%B9%E5%9E%8B%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E3%81%AE%E6%96%99%E9%87%91%E7%9B%B8%E5%A0%B4\"><\/span>\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306e\u6599\u91d1\u76f8\u5834<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u306f\u3001\u81ea\u793e\u306b\u5c02\u7528\u30b5\u30fc\u30d0\u30fc\u3092\u8a2d\u7f6e\u3057\u3066\u4f7f\u7528\u3059\u308b\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08CRM\uff09\u3067\u3059\u3002<br><br>\u30e9\u30a4\u30bb\u30f3\u30b9\u767a\u884c\u8cbb\u7528\u3084\u30b5\u30fc\u30d0\u30fc\u8a2d\u7f6e\u8cbb\u7528\u306a\u3069\u521d\u671f\u8cbb\u7528\u3068\u3057\u3066<span class=\"marker-under\">50\u4e07\u5186\u304b\u3089200\u4e07\u5186\u307b\u3069\u304b\u304b\u308a\u307e\u3059\u3002<\/span>\u3055\u3089\u306b\u5e74\u9593\u4fdd\u5b88\u8cbb\u7528\u30825\u4e07\u5186\u304b\u308930\u4e07\u5186\u307b\u3069\u304b\u304b\u308b\u306a\u3069\u3001\u5c0e\u5165\u30b3\u30b9\u30c8\u304c\u9ad8\u304f\u306a\u3063\u3066\u3057\u307e\u3046\u30b1\u30fc\u30b9\u304c\u591a\u3044\u3067\u3059\u3002<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"%E7%84%A1%E6%96%99%E3%81%A7%E4%BD%BF%E3%81%88%E3%82%8B%E3%82%BD%E3%83%95%E3%83%88%E3%82%82%E3%81%82%E3%82%8B%E3%81%8C%E6%A9%9F%E8%83%BD%E3%81%AB%E9%99%90%E7%95%8C%E3%81%8C%E3%81%82%E3%82%8B\"><\/span>\u7121\u6599\u3067\u4f7f\u3048\u308b\u30bd\u30d5\u30c8\u3082\u3042\u308b\u304c\u6a5f\u80fd\u306b\u9650\u754c\u304c\u3042\u308b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u7121\u6599\u3067\u5229\u7528\u3067\u304d\u308b\u30b5\u30fc\u30d3\u30b9\u3082\u3042\u308a\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u7121\u6599\u3067\u5229\u7528\u3067\u304d\u308b\u30b5\u30fc\u30d3\u30b9\u306f\u5229\u7528\u3067\u304d\u308b\u6a5f\u80fd\u306b\u5236\u9650\u304c\u304b\u304b\u3063\u3066\u3044\u308b\u3053\u3068\u304b\u3089\u3001<span 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class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08CRM\uff09\u306f\u3068\u3066\u3082\u4fbf\u5229\u306a\u30c4\u30fc\u30eb\u3067\u3059\u304c\u3001\u5c0e\u5165\u306b\u5411\u3044\u3066\u3044\u306a\u3044\u4f01\u696d\u3082\u3042\u308a\u307e\u3059\u3002\u5c0e\u5165\u306b\u5411\u3044\u3066\u3044\u306a\u3044\u4f01\u696d\u306e\u7279\u5fb4\u3092\u307e\u3068\u3081\u3066\u304a\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"%E7%A4%BE%E5%86%85%E3%81%AB%E3%82%B5%E3%83%9D%E3%83%BC%E3%83%88%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%8C%E3%81%AA%E3%81%84\"><\/span>\u793e\u5185\u306b\u30b5\u30dd\u30fc\u30c8\u30bb\u30f3\u30bf\u30fc\u304c\u306a\u3044<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08CRM\uff09\u3092\u5c0e\u5165\u3059\u308b\u306b\u3042\u305f\u308a\u3001<span 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class=\"ez-toc-section\" id=\"%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B%E8%AA%B2%E9%A1%8C%E3%82%84%E7%9B%AE%E7%9A%84%E3%81%8C%E6%98%8E%E7%A2%BA%E3%81%A7%E3%81%AF%E3%81%AA%E3%81%84\"><\/span>\u5c0e\u5165\u3059\u308b\u8ab2\u984c\u3084\u76ee\u7684\u304c\u660e\u78ba\u3067\u306f\u306a\u3044<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08CRM\uff09\u306f\u3001\u5c0e\u5165\u3057\u305f\u3089\u7d42\u308f\u308a\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08CRM\uff09\u3067\u4e00\u5143\u3055\u308c\u3066\u3044\u308b\u9867\u5ba2\u60c5\u5831\u3092\u6d3b\u7528\u3057\u3066\u3053\u305d\u3001\u5c0e\u5165\u3057\u305f\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u3068\u8a00\u3048\u308b\u306e\u3067\u3059\u3002<br><br>\u305d\u306e\u305f\u3081\u3001<span class=\"marker-under\">\u3069\u306e\u3088\u3046\u306a\u76ee\u7684\u3067\u5c0e\u5165\u3059\u308b\u306e\u304b\u3068\u3044\u3046\u3053\u3068\u306f\u3057\u3063\u304b\u308a\u6c7a\u3081\u3066\u304a\u304f\u5fc5\u8981<\/span>\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u304c\u6c7a\u307e\u3063\u3066\u3044\u306a\u3044\u3068\u3001\u5c0e\u5165\u3057\u3066\u3082\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u306b\u306a\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"%E6%A5%AD%E5%8B%99%E3%81%8C%E6%B8%9B%E3%82%8B%E3%81%A0%E3%81%91%E3%81%A7%E8%B2%BB%E7%94%A8%E5%AF%BE%E5%8A%B9%E6%9E%9C%E3%81%8C%E8%A6%8B%E8%BE%BC%E3%82%81%E3%81%AA%E3%81%84\"><\/span>\u696d\u52d9\u304c\u6e1b\u308b\u3060\u3051\u3067\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u898b\u8fbc\u3081\u306a\u3044<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08CRM\uff09\u306e\u5c0e\u5165\u306b\u306f\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u696d\u52d9\u52b9\u7387\u5316\u3060\u3051\u3067\u306a\u304f\u3001<span 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id=\"%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0CRM%E4%BB%A5%E5%A4%96%E3%81%A7%E6%A5%AD%E5%8B%99%E5%8A%B9%E7%8E%87%E5%8C%96%E3%82%92%E5%9B%B3%E3%82%8C%E3%82%8B%E6%96%B9%E6%B3%953%E9%81%B8\"><\/span>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u4ee5\u5916\u3067\u696d\u52d9\u52b9\u7387\u5316\u3092\u56f3\u308c\u308b\u65b9\u6cd53\u9078<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u3060\u3051\u3067\u306a\u304f\u3001\u4ed6\u306e\u65b9\u6cd5\u3067\u3082\u696d\u52d9\u52b9\u7387\u5316\u3092\u56f3\u308b\u3053\u3068\u306f\u53ef\u80fd\u3067\u3059\u3002\u3069\u306e\u3088\u3046\u306a\u65b9\u6cd5\u3067\u696d\u52d9\u52b9\u7387\u5316\u304c\u53ef\u80fd\u306b\u306a\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u304a\u3059\u3059\u3081\u306e\u65b9\u6cd5\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"%E2%91%A0%EF%BC%9A%E3%82%BF%E3%82%B9%E3%82%AF%E7%AE%A1%E7%90%86%E3%83%84%E3%83%BC%E3%83%AB%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B\"><\/span>\u2460\uff1a\u30bf\u30b9\u30af\u7ba1\u7406\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u696d\u52d9\u52b9\u7387\u5316\u306e\u305f\u3081\u306b\u30bf\u30b9\u30af\u7ba1\u7406\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u3068\u3001\u30e1\u30f3\u30d0\u30fc\u304c\u3069\u306e\u3088\u3046\u306a\u4ed5\u4e8b\u306b\u95a2\u308f\u3063\u3066\u3044\u3066\u3001\u3069\u308c\u304f\u3089\u3044\u9032\u3093\u3067\u3044\u308b\u306e\u304b\u3068\u3044\u3046\u3053\u3068\u304c\u30c1\u30fc\u30e0\u5185\u3067\u5171\u6709\u3067\u304d\u307e\u3059\u3002<span 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